The Welcome Lounge at Oriental Hotel Tokyo Bay is a free space open to all guests - no charge, no catch. It's a relaxed spot for the whole family to enjoy free-flow snacks and drinks.
Colorful candy, a make-your-own cotton candy corner, and self-pour alcoholic drinks are all part of the experience. It's a good place to decompress after check-in or after a day out, and there's something here for kids and adults alike.
Looking for breakfast instead? The buffet at Restaurant Grand Cinq is covered in a separate guide, linked at the end of this article - the lounge is for snacks and drinks, not a full meal.
What Is the Welcome Lounge?
What It's For, and How to Use It
The Welcome Lounge is a free space open to anyone staying at Oriental Hotel Tokyo Bay. It's on the 2nd floor, open from 14:00 to 23:00, with a wide range of drinks including hot coffee, tea, seasonal soft drinks, beer, and sparkling wine. Candy, marshmallows, and cookies are laid out too, making it a relaxed spot for both kids and adults. Lidded cups are provided if you'd rather take your snacks and drinks back to unwind in your room.
Why It's Great for Families
Kids in particular gravitate toward the candy corner, stocked with colorful marshmallows, cookies, and chocolate, plus rotating daily snacks and choux ice cream. Adults get their own perks too, with beer and sparkling wine on offer - making it a spot the whole family can enjoy together after check-in or after dinner.
Quick Facts
| Item | Details |
|---|---|
| Official info | Oriental Hotel Tokyo Bay - Welcome Lounge |
| Location | 2nd floor lounge |
| Hours | 14:00-23:00 |
| Alcohol served | 18:00-23:00 |
| What's offered | Soft drinks (hot coffee, 12 types of tea, seasonal juices), alcohol (beer, sparkling wine), snacks, choux ice cream (3 types) |
| Price | Free |
| Who can use it | Hotel guests, after check-in |
The Atmosphere
The real appeal of the Welcome Lounge is its setting. Softly lit trees give the space a resort-like glow, and it's an easy place to unwind. Comfortable sofa seating and casual tables mean families with kids can settle in without worry.
Drink in hand, it's a nice place to spend some time before or after check-in - a small escape from the pace of the city, even if just for a little while.
What's on Offer
Colorful candy and a cotton candy experience for kids, alongside alcoholic drinks and a good range of soft drinks for adults - there's something here for everyone in the family.
A Colorful Candy Corner
The candy corner feels like a dream come true for kids - colorful candy, marshmallows, cookies, and chocolate in a lineup that makes choosing genuinely difficult.
Filling a cup with your own picks is half the fun. It's a corner that parents and kids can enjoy together, and it tends to become one of the small highlights of the stay.
Make Your Own Cotton Candy
The cotton candy corner lets you spin your own using blue and green sugar - watching it come together fluffy and colorful feels a little like magic, however many times you've seen it.
Kids and adults alike can make their own colorful creation, with the blue-and-green combination adding a bit of extra visual fun to the experience.
Pour Your Own Beer
The lounge's drink bar includes a self-pour beer tap - a small but genuinely fun addition to an evening of unwinding.
There's something satisfying about pouring your own pint and getting the foam just right. Whether you're a beer person or just want a bit of novelty, it's worth trying.
A Wide Range of Soft Drinks
The soft drink corner is self-service, with everything from carbonated drinks to fruit juices - plenty of options for kids and adults alike.
Seasonal frozen drinks show up too, great for cooling down. Grab whatever suits you and settle in for a bit before heading back out.
FAQ
Q. Is the Welcome Lounge really free?
A. Yes - it's a free space for hotel guests only, with no additional charge of any kind.
Q. What are the opening hours?
A. 14:00 to 23:00. Alcoholic drinks are served between 18:00 and 23:00.
Q. Can I use the lounge before check-in?
A. Generally, it's for use after check-in. Since standard check-in is at 15:00, only guests on The Oriental Floor (with 14:00 early check-in) would have access between 14:00 and 15:00.
Q. Can I use it after checking out?
A. Standard check-out is at 12:00, and the lounge opens at 14:00, so the two don't usually overlap on a normal schedule. If you're wondering about an extended stay in the lounge after checkout, it's best to ask the front desk directly.
Q. How many times can I use the lounge?
A. There's no limit - you're welcome to come and go as often as you like during opening hours (14:00-23:00) once you've checked in.
Q. Can I bring my own food or drinks in?
A. We haven't found clear guidance on this either way - if it matters to you, it's best to check with the front desk at check-in.
Q. Can I take snacks or drinks back to my room?
A. Yes - lidded cups are provided, so you can take snacks and drinks back to enjoy in your room.
Q. Can I stop by the lounge before heading to Disney?
A. Yes. The hotel runs a free shuttle bus to both Tokyo Disneyland and Tokyo DisneySea, so grabbing a quick snack or drink here before heading out is an easy way to start the day. Full shuttle bus details are in our main hotel guide, linked below.
Guest Reviews
I was surprised the guest lounge had free-flow beer and sparkling wine. Great hotel overall, but if you like a drink, it takes some self-control!
Being a partner hotel meant we could drop bags off at Bon Voyage and have them delivered straight to the hotel, then take the direct bus back on our last day. Between that and the free-flow lounge and breakfast, it was a great stay overall.
A cute, theme-park-like hotel with a free-flow snack and drink lounge. Having a convenience store attached made it easy to grab whatever we forgot.
Our kids got completely absorbed in making cotton candy - an hour went by before we noticed. The candy corner was adorable too, we ended up taking way too many photos.
Sitting under the lit-up trees genuinely helped shake off the day's travel fatigue. Plenty of sofa seating meant we could relax without worrying about the kids at the next table.
We've been a few times now, and the lounge menu changes slightly each visit, which keeps it interesting. Stopping by right after check-in has become a bit of a family tradition.
It was full during the evening check-in rush. → You can take snacks back to your room even when it's full, and it's worth trying again after the rush dies down.
We arrived early and couldn't get in before check-in. → Standard check-in starts at 15:00, so if you arrive early, Tiroir or the lobby are good places to pass the time.
See the breakfast buffet guide ›
In Summary
The Welcome Lounge at Oriental Hotel Tokyo Bay is a genuinely nice perk for guests - a colorful candy corner and cotton candy experience for kids, plus a self-pour drink selection adults can enjoy too. Since you can drop in as often as you like after check-in, it's worth treating it as your default rest stop between park days.
See all Oriental Hotel Tokyo Bay guides › Rooms, dining, and the chapel — a full guide covering everything Oriental Hotel Tokyo Bay has to offer, plus the free shuttle. A look at Grande 6, the family-favorite room with bunk beds — layout, features, and what to expect. A closer look at Tiroir, the amenity corner where you can freely pick items not included in your room. Free candy corner and cotton candy-making — everything about the complimentary Welcome Lounge. How to enjoy the breakfast buffet, packed with Japanese, Western, and Chinese options.
