
Every time I visit Gotemba Premium Outlets, what catches me off guard isn't the luxury boutiques — it's the food. There are over 44 dining spots spread across three zones, and the range is genuinely impressive. You can grab a handcrafted lemonade and keep walking, or sit down for a full kaiseki-style rice set with Mt. Fuji framed in the window. That kind of flexibility is rare at any outlet in Japan.
What I especially like is how the restaurants are woven into the shopping areas rather than tucked away in a separate food hall. Get tired of browsing? There's a café right there. Suddenly hungry between stores? A Shizuoka soul-food stall is a two-minute walk. The three zones — EAST, WEST, and HILL SIDE — each have their own dining personality, which makes exploring them feel like visiting three different places in one day.
This guide covers 31 recommended restaurants across all three zones. Whether you're after a quick espresso from Starbucks, a plate of charcoal-grilled hamburger steak at Sawayaka, or macarons from Ladurée with a Mt. Fuji view, there's something here for every appetite and schedule.
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Dining at Gotemba Outlet: Zone-by-Zone Overview
What's in each zone?
The 44 dining facilities at Gotemba Premium Outlets are spread across three zones, each with a different vibe. Here's a quick breakdown.
| Zone | What's there |
|---|---|
| WEST ZONE | 4 sit-down restaurants + 5 kiosks. A laid-back pace, with standout names like Shake Shack and Fauchon. Great if you want a proper meal without the HILL SIDE crowds. |
| EAST ZONE | 6 restaurants + 5 kiosks + the Food Bazaar food court (8 stalls). The most practical zone for families and groups — everyone picks what they want and meets at a shared table. |
| EAST ZONE Food Court | The spacious Food Bazaar is the easiest option when the group can't agree on one restaurant. Plenty of seating even on busy weekends. |
| HILL SIDE | 17 restaurants — the most concentrated dining area in the outlet. From casual cafés to full-service restaurants, all with sweeping views of Mt. Fuji. This is the spot. |
Restaurant hours
Most restaurants follow the outlet's standard hours of 10:00 – 20:00. A few exceptions to know:
- Tully's Coffee East opens at 9:00 AM on weekends and holidays — handy if you arrive before the gates open.
- Extended hours during busy seasons: spring break, summer, and the year-end period often see extended closing times. Check the official site before you go.
- Individual store hours can vary — confirm on the Gotemba Premium Outlets official restaurant page.
Full Restaurant & Food Court Directory
Here's a searchable list of all restaurants in the outlet. Use it to find your target before you arrive.
List of Restaurants at Gotemba Premium Outlets
Click a restaurant name to view full details.
| Restaurant Name | Cuisine | Location |
|---|---|---|
| Atami Osakana Syokudou | Seafood | EAST 2065 |
| Benitora Shaochi Ten | Chinese | EAST Kiosk7 |
| Trattoria Tavola | Italian | EAST 2200 |
| Godiva | Chocolate · Café | EAST 2305 |
| Godiva Chocolixer | Drinks · Ice Cream | EAST Kiosk5 |
| Philly's | Philly Cheesesteak | EAST Kiosk14 |
| Starbucks | Café | EAST 2920 |
| Tully's Coffee (East) | Café | EAST 2395 |
| Gong Cha | Drinks | EAST Kiosk12 |
| Lemonade by Lemonica | Lemonade | EAST Kiosk8 |
| 18 1/2 Steakhouse Closed | Steak | EAST 2060 |
| Restaurant Name | Cuisine | Location |
|---|---|---|
| Shake Shack Popular ▸ Full guide | Burgers | WEST 3300 |
| Benitora Kitchen | Chinese | WEST 1200 |
| Idebok | Udon | WEST Kiosk2 |
| Gelato Pique Cafe | Gelato | WEST Kiosk10 |
| Fauchon | French · Bakery | WEST 630 |
| Crazy Crepes | Crepes | WEST Kiosk3 |
| Cosmekitchen Village | Crepes | WEST Kiosk3 |
| Tully's Coffee (West Kiosk) | Café | WEST Kiosk11 |
| Fresh Juice Bar Karin | Drinks | WEST Kiosk9 |
| Restaurant Name | Cuisine | Location |
|---|---|---|
| Sawayaka Popular ▸ Full guide | Burgers | HILL 4400 |
| Uogashi | Sushi | HILL 4000 |
| Tamura Ginkatsutei | Tonkatsu | HILL 3800 |
| Salon Ginza Sabou Komeshokudo | Japanese Cuisine | HILL 3600 |
| Hyorokutei | Japanese Cuisine | HILL 4300 |
| Fun Fun Yumcha | Chinese | HILL 4100 |
| Pierre Marcolini | Chocolate · Desserts | HILL 4850 |
| Ladurée | Pastries | HILL 4700 |
| Eggs 'n Things Coffee | Café | HILL 3850 |
| Pacific Cafe | Café | HILL 4900 |
| Tully's Coffee & Tea (Hill Side) | Café | HILL 4350 |
A secondary food court located on the Hill Side
| Restaurant Name | Cuisine | Location |
|---|---|---|
| Wood Burning Steak | Steak · Grilled | HILL 4470 |
| Shizuoka Gotouchi Gourmet Express | Local Specialties | HILL 4470 |
| Fujiyama Saryou | Soba · Udon | HILL 4470 |
| Nihonbashi Menya Maishi | Ramen · Japanese | HILL 4470 |
| San Grams Green Tea | Café · Japanese Tea | HILL 4470 |
Food court options:
| Restaurant Name | Cuisine Category |
|---|---|
| Sam Choy's | Hawaiian Cuisine (Loco Moco) |
| Takoyaki Gottsue Honpo | Takoyaki |
| WASABI | Japanese Cuisine (Udon & Soba) |
| MentaiShou | Ramen |
| Gotemba Curry | Curry |
| Gotemba Fresh Milk Tanna Farm | Ice Cream |
| THE BEER BAR | Roast Beef |
| D's Sweet Marche | Crepes |
EAST ZONE: Restaurants & Kiosks
Atami Osakana Syokudou
Atami Osakana Syokudou is the first outlet outside the Atami resort area for this beloved seafood restaurant. The Gotemba location serves the same crowd-pleasing menu that made the original famous, plus a handful of Gotemba-exclusive dishes you won't find anywhere else. Think of it as a seaside fish restaurant that somehow ended up inside a fashion outlet — and made it work.

| Restaurant | Atami Osakana Syokudou |
| TEL | 0550-84-8040 |
| Location | EAST ZONE 2065 |
| Website | Official site |
Trattoria Tavola
Trattoria Tavola is a Southern Italian restaurant built around a wood-fired pizza oven imported from Naples — assembled on-site by a master pizzaiolo brought in from Italy. The dough is made fresh daily from premium Italian flour, giving the crust that char-kissed, chewy texture you'd expect in Naples itself.

Beyond pizza, the menu features seasonal seafood and vegetables sourced from around Japan, a curated wine list from a resident sommelier, and locally brewed craft beer.

| Restaurant | Trattoria Tavola |
| TEL | 0550-70-0156 |
| Location | EAST ZONE 2200 |
Godiva

Godiva needs no introduction — the Belgian chocolatier has been crafting luxury confections for over 80 years. At the outlet store, you'll find the full range of boxed chocolates, baked goods, and the popular Chocolixir drinks at better-than-boutique prices.


| Restaurant | Godiva |
| TEL | 0550-70-0520 |
| Location | EAST ZONE 2305 |
Tully's Coffee East
Tully's Coffee East is worth singling out for one reason: it serves a premium soft-serve ice cream that's only available at select locations. Pair it with a well-pulled espresso and you've got the perfect mid-morning fuel stop. On weekends and holidays, doors open at 9:00 AM — earlier than the rest of the outlet.

| Restaurant | Tully's Coffee East |
| TEL | 0550-70-2678 |
| Location | EAST ZONE 2395 |
| Note | Opens 9:00 AM on weekends & holidays |
Gong Cha

Gong Cha, the global tea brand from Taiwan, brews every cup with premium loose-leaf tea, controlling water temperature and steeping time with precision. The signature milk teas are rich and balanced without being cloying. It's takeout-only, which actually works in your favor — grab a cup and keep shopping.

| Restaurant | Gong Cha |
| Type | Drinks / bubble tea |
| TEL | 0550-88-8806 |
| Location | EAST ZONE Kiosk 12 (near the Hillside Bridge) |
| Note | Takeout only |
Philly's
Philly's does one thing exceptionally well: big, loaded hot dogs with quality sausages and a choice of toppings you can mix to taste. It sits right at the foot of the Dream Bridge connecting EAST and WEST zones, with plenty of shared outdoor seating nearby — great for a quick, filling lunch without committing to a full restaurant.

| Restaurant | Philly's |
| Type | Hot dogs |
| TEL | — |
| Location | EAST ZONE Kiosk 14 (near Food Bazaar, Dream Bridge, and NIKI) |
| Note | Takeout only |
Godiva Chocolixer

The Godiva Chocolixer kiosk is separate from the main Godiva store and focuses entirely on drinks. The signature Chocolixer — real melted chocolate blended into a thick, cold drink — is indulgent in the best possible way. Seasonal and limited-edition flavors rotate throughout the year, so there's usually something new to try.
| Restaurant | Godiva Chocolixer |
| Type | Drinks / chocolate |
| TEL | 0550-84-1555 |
| Location | EAST ZONE Kiosk 5 (near Dream Bridge and NIKI) |
| Website | Official site |
| Note | Takeout only |
Benitora Shaochi Ten
Benitora Shaochi Ten brings Chinese street food — what's called "xiaochi" (小吃) in Mandarin, meaning light snacks — to the outlet in a fun, casual format. The two must-orders are the black sesame dan dan noodles and the simmered pork buns, both drawn from the menu of the well-regarded Benitora Gyozabo restaurant group.

| Restaurant | Benitora Shaochi Ten |
| Type | Chinese / light snacks |
| TEL | 0550-82-8611 |
| Location | EAST ZONE Kiosk 7 (near P5 parking entrance) |
| Website | Official site |
| Note | Takeout only |
Lemonade by Lemonica

Lemonade by Lemonica, born in Kanazawa, makes each drink to order using a house-made lemon concentrate slow-extracted from whole fresh lemons. No water, no shortcuts. The result is a lemonade that genuinely tastes like lemon — bright, balanced, and refreshing after hours on your feet.

| Restaurant | Lemonade by Lemonica |
| Type | Drinks / lemonade |
| TEL | 0550-82-8611 |
| Location | EAST ZONE Kiosk 8 (near Food Bazaar) |
| Note | Takeout only |
Starbucks

The Gotemba outlet Starbucks is one of the quieter locations in the area — a genuine hidden gem compared to the Starbucks branches you'll find in downtown Tokyo or Shinjuku. If you're craving a familiar drink in a calmer setting, this is your spot. It serves the full espresso and handcrafted beverage menu.

| Restaurant | Starbucks |
| Type | Coffee / light food |
| Hours | 10:00 – 20:00 |
| TEL | 0550-70-7705 |
| Location | EAST ZONE 2920 |
| Website | Store page |
Food Court: Food Bazaar (8 stalls)
The Food Bazaar is the largest food court at Gotemba Premium Outlets. With multiple stalls under one roof and a large communal seating area, it's the go-to option when different people in your group want different things. Seats fill up during peak lunchtime, but the turnover is fast. For detailed info on each stall's menu:
| Restaurant Name | Cuisine Category |
|---|---|
| Sam Choy's | Hawaiian Cuisine (Loco Moco) |
| Takoyaki Gottsue Honpo | Takoyaki |
| WASABI | Japanese Cuisine (Udon & Soba) |
| MentaiShou | Ramen |
| Gotemba Curry | Curry |
| Gotemba Fresh Milk Tanna Farm | Ice Cream |
| THE BEER BAR | Roast Beef |
| D's Sweet Marche | Crepes |
GOURMET
2026 Gotemba Outlet Food Court Guide: Top 8 Recommended Dishes
WEST ZONE: Restaurants & Kiosks
Shake Shack

Shake Shack needs no introduction for most international visitors. The New York fine-casual burger chain uses 100% hormone-free Angus beef for every patty, and the frozen custard shakes are dangerously good. The Gotemba location has 176 indoor seats plus 42 outdoor terrace seats — pets are welcome on the terrace, and kids' chairs are available.

| Restaurant | Shake Shack |
| TEL | 0550-70-5272 |
| Location | WEST ZONE 3300 |
| Website | Official site |
Fauchon

Fauchon, the legendary Parisian épicerie founded at Place de la Madeleine, sells its signature teas, jams, and gourmet goods at outlet prices here. Better still, the outlet shop has a small bakery producing freshly baked bread on-site, and the tea bar lets you enjoy a pot of Fauchon tea with your pastry right there in the store. It's a slice of Paris in the Shizuoka mountains.

| Restaurant | Fauchon |
| TEL | 0550-82-5100 |
| Location | WEST ZONE 630 |
Benitora Kitchen

Benitora Kitchen is the full-restaurant sibling of the EAST ZONE kiosk. The menu leans into the bold flavors that Benitora is known for: iron-skillet fried gyoza, rich mapo tofu, and dan dan noodles. The setting is casual and energetic — exactly what you want for a midday recharge.
| Restaurant | Benitora Kitchen |
| TEL | 0550-84-7553 |
| Location | WEST ZONE 1200 |
Gelato Pique Cafe

Gelato Pique Cafe spun off from the beloved loungewear brand of the same name — think of it as the dessert equivalent of their signature plush textures. The concept is "grown-up desserts," centered around authentic French crêpes made with carefully sourced ingredients. If you're in the mood for something sweet but refined, this is the pick.

| Restaurant | Gelato Pique Cafe |
| TEL | 0550-78-7814 |
| Location | WEST ZONE Kiosk 10 (at the foot of Hope Bridge between WEST ZONE and HILL SIDE) |
Fresh Juice Bar Karin

Fresh Juice Bar Karin is a juice bar from a specialist fruit retailer. A certified "fruit meister" selects the produce, and every cup is made to order — no premade, no concentrate. The fresh extraction happens right in front of you, which is its own little bit of theatre.
| Restaurant | Fresh Juice Bar Karin |
| TEL | 0550-70-7715 |
| Location | WEST ZONE Kiosk 9 (at the foot of the Dream Bridge toward EAST ZONE) |
| Note | Takeout only |
Tully's Coffee West Kiosk

The Tully's Coffee West Kiosk is a counter-service takeout station offering the same quality coffee and soft-serve as the full cafe. There's shared terrace seating nearby — a calm spot to sit down, regroup, and plan the next section of your shopping day.
| Restaurant | Tully's Coffee West Kiosk |
| TEL | 0550-75-9876 |
| Location | WEST ZONE Kiosk 11 (between Moncler and Coach) |
| Note | Takeout only |
Idebok
Idebok uses fresh milk from their own farm at the foot of Mt. Fuji — no additives, no pasteurization shortcuts. The result is a soft-serve ice cream and gelato with a clean, naturally sweet flavor that stays with you. It's the kind of thing that becomes a must-stop on every return visit. You'll find it near the P2 parking entrance in WEST ZONE.

| Restaurant | Idebok |
| TEL | 0550-83-7688 |
| Location | WEST ZONE Kiosk 2 (near P2 parking entrance) |
Crazy Crepes
Crazy Crepes is an American-style crêpe shop with a twist: the batter uses only eggs and milk — no water at all. That simple change produces a noticeably silkier, more tender crêpe than the standard recipe. It's a small detail that makes a real difference in texture.

| Restaurant | Crazy Crepes |
| TEL | 0550-84-5540 |
| Location | WEST ZONE Kiosk 3 (at the foot of Dream Bridge toward EAST ZONE) |
HILL SIDE: Restaurants & the Itadaki Terrace

HILL SIDE is the newest and most restaurant-dense zone at the outlet, with 17 dining options. The selling point is obvious the moment you step in: almost every table has a view of Mt. Fuji. Whether you're eating sushi, eel, macarons, or Shizuoka noodles, that backdrop doesn't get old.
Sawayaka (Charcoal-Grilled Restaurant)
Sawayaka is the restaurant that visitors talk about most — and for good reason. This Shizuoka-only chain serves charcoal-grilled hamburg steak cooked over binchotan charcoal, giving it a smoky, caramelized crust and an extraordinarily juicy interior. The signature "Genkotsu Hamburg" (fist-shaped patty) is finished tableside by a staff member who cuts it open and lets the juices flow out. You can't get this anywhere outside Shizuoka prefecture.


■ Wait times can be long — get a numbered ticket early
Sawayaka doesn't take traditional reservations. You take a numbered ticket when you arrive — these are distributed via a physical machine or the app. On weekends, waits of 60–90 minutes are common by mid-morning. The smart move: get your ticket as soon as the outlet opens, then shop while you wait.
| Restaurant | Sawayaka |
| TEL | 0550-82-6311 |
| Location | HILL SIDE 4400 |
| Website | Official site |
Salon Ginza Sabou Komeshokudo
Salon Ginza Sabou Komeshokudo opened in spring 2020 with an unusual premise: a set-menu restaurant centered on rice. And not just any rice — the "Yukihotaka" variety, a Guinness World Record holder for quality, cooked to order in individual clay pots. You assemble your meal from around 30 small side dishes and pickles. The Mt. Fuji view from the dining room adds considerably to the experience.

| Restaurant | Salon Ginza Sabou Komeshokudo |
| TEL | 0550-75-7017 |
| Location | HILL SIDE 3600 |
| Website | Official site |
Eggs 'n Things Coffee

Eggs 'n Things Coffee carries the DNA of the beloved Honolulu breakfast institution. The "All Day Breakfast" concept means you can order fluffy pancakes with whipped cream at 3 PM and nobody bats an eye. 100% Kona coffee, Hawaiian-style plates, and a breezy tropical atmosphere — it's a nice counterpoint to the more formal Japanese restaurants on HILL SIDE.

| Restaurant | Eggs 'n Things Coffee |
| TEL | 0550-75-7617 |
| Location | HILL SIDE 3650 |
| Website | Official site |
Numazu Uogashi Sushi
Numazu Uogashi Sushi sources its fish from Suruga Bay every morning — caught by local fishermen and delivered before the restaurant opens. The specialty is the "Deka Neta Zushi" (oversized-topping sushi), where the fish is so large it practically covers the entire rice mound. If you're going to eat sushi with a Mt. Fuji view, this is where to do it.

| Restaurant | Numazu Uogashi Sushi |
| TEL | 0550-81-3139 |
| Location | HILL SIDE 4000 |
| Website | Official site |
Hyorokutei
Hyorokutei specializes in unagi (eel) prepared in the Kansai style: grilled directly without steaming first, which preserves more of the eel's natural flavor and gives the skin a satisfying crispness. The restaurant's name references "roku hyotan" (six gourds), a traditional symbol of good health. Soba and yam dishes round out the menu.

| Restaurant | Hyorokutei |
| TEL | 0550-78-7177 |
| Location | HILL SIDE 4050 |
| Website | Official site |
Ladurée

Ladurée, the Parisian pâtisserie maison founded in 1862, is the house that invented the modern macaron Parisien. The Gotemba location carries the signature pastel-colored macarons, seasonal creations, and elegant salon de thé offerings. It's one of those rare spots where the atmosphere matches the food. A box of Ladurée macarons also makes an exceptional souvenir.

| Restaurant | Ladurée |
| TEL | 0550-88-8207 |
| Location | HILL SIDE 4060 |
| Website | Official site |
Pierre Marcolini

Pierre Marcolini is one of the very few chocolatiers in the world that controls the entire process from cocoa bean to finished chocolate. The Gotemba outlet carries chocolates, baked goods, and ice cream at outlet prices — and features a Gotemba-exclusive "Baked Chocolat" you won't find elsewhere. The in-store café serves parfaits that genuinely belong in a high-end dessert restaurant. Regulars report finding signature chocolates here at less than half the department-store price.

| Restaurant | Pierre Marcolini |
| TEL | 0550-75-9656 |
| Location | HILL SIDE 4300 |
| Website | Gotemba Outlet store page |
Tully's Coffee & Tea Hill Side

The Tully's Coffee & Tea Hill Side location leans into its tea program more than other branches — Darjeeling single-origin options, seasonal fruit-infused iced teas, and layered tea lattes share menu space with the usual espresso drinks. The morning view of Mt. Fuji from this spot is genuinely something to plan around.
| Restaurant | Tully's Coffee & Tea Hill Side |
| TEL | 0550-75-7338 |
| Location | HILL SIDE 4350 |
Tamura Ginkatsutei

Tamura Ginkatsutei is famous for its Hakone Gora specialty: "Tofu Katsu Ni" — tofu wrapped in pork, breaded, deep-fried, then simmered in savory broth. It sounds unusual but the result is light, satisfying, and distinctly Japanese. Everything is fried in 100% rice oil, making it noticeably less heavy than conventional tonkatsu.

| Restaurant | Tamura Ginkatsutei |
| TEL | 0550-88-8600 |
| Location | HILL SIDE 4405 |
| Website | Official site |
Fun Fun Yumcha

Fun Fun Yumcha is a casual dim sum restaurant where the dumplings and buns are steamed fresh right in front of you. Set meals pair dim sum with rice dishes like shrimp chili and mapo tofu. There's also a takeout counter for steamed buns and Chinese-style sweets — good for eating while you walk.

| Restaurant | Fun Fun Yumcha |
| TEL | 0550-70-9205 |
| Location | HILL SIDE 4410 |
Itadaki Terrace: Shizuoka Soul Food

Itadaki Terrace is a covered outdoor food hall within HILL SIDE that showcases the regional cuisine of Shizuoka prefecture. If you want to eat something specifically local — rather than a brand you've seen elsewhere — start here. The Mt. Fuji view is arguably the best vantage point on the entire property.

📍 Check current restaurant hours on the official site
Pacific Cafe

Pacific Cafe originates from a Hawaiian restaurant next to a lighthouse in Omaezaki, Shizuoka. Their parent company, Nikkoumaru, catches tuna and bonito by single-hook line fishing — a technique that minimizes stress on the fish and maximizes quality. The poke bowl made with S1-grade bonito and tuna is outstanding. The Loco Moco and the local "Naminori Burger" are also crowd-pleasers.

| Restaurant | Pacific Cafe |
| TEL | 0550-78-6788 |
| Location | HILL SIDE 4450 |
Wood Burning Steak

Wood Burning Steak is rare in Japan — a restaurant that uses actual firewood to cook its meat, not gas or charcoal. The wood flame wraps around the steak from all sides, searing the outside while keeping the interior juicy, and adds a light smokiness that you can't replicate any other way. Besides steaks, the menu includes curry rice and garlic rice.

| Restaurant | Wood Burning Steak |
| TEL | 0550-75-9535 |
| Location | HILL SIDE 4470 |
Shizuoka Gotouchi Gourmet Express

Shizuoka Gotouchi Gourmet Express is an informal food stall covering the greatest hits of Shizuoka cuisine. The Fujinomiya Yakisoba (a stir-fried noodle dish famous nationwide) and Hamamatsu Gyoza (pan-fried dumplings arranged in a circle, with a mound of bean sprouts in the center) are the two things to order. Roast beef rice bowls and takoyaki round out the menu.
| Restaurant | Shizuoka Gotouchi Gourmet Express |
| TEL | 0550-75-9494 |
| Location | HILL SIDE 4470 |
Fujiyama Saryou

Fujiyama Saryou specializes in "Mikuriya Soba" — a rustic buckwheat noodle dish that has been eaten along the Ayu River near Gotemba for centuries. It's earthy, textured, and deeply local. The restaurant also serves a range of udon dishes and rice bowls supervised by the Gotemba tonkatsu institution Tsubasa.

| Restaurant | Fujiyama Saryou |
| TEL | 0550-88-8866 |
| Location | HILL SIDE 4470 |
Nihonbashi Menya Maishi

Nihonbashi Menya Maishi is a ramen restaurant conceived by a sushi chef — which explains the obsessive attention to the soup base. The house specialty blends sea bream dashi and chicken broth, producing a clean, umami-forward bowl that's more refined than most ramen you'll encounter. It's subtle in the best way.
| Restaurant | Nihonbashi Menya Maishi |
| TEL | 0550-75-9910 |
| Location | HILL SIDE 4470 |
San Grams Green Tea

San Grams Green Tea is a new-generation Japanese tea stand from Kikugawa, one of Shizuoka's premier tea-growing towns. A trained "nihoncha barista" brews each cup individually using a kyusu teapot — no machines. The menu ranges from classic cold brew to Japanese black tea lattes and frozen tea drinks. The Gotemba-exclusive soft serve is worth stopping for on its own.
| Restaurant | San Grams Green Tea |
| TEL | 0550-78-6440 |
| Location | HILL SIDE 4470 |
Tax-Free Shopping for International Visitors
Japan's 10% consumption tax exemption (免税) applies to packaged food items that can be taken outside Japan — for example, boxed chocolates from Godiva or Pierre Marcolini, or sealed tea tins from Fauchon or San Grams Green Tea. Show your passport at the register and ask for tax-free (menjo) treatment.
Tax-free does not apply to ready-to-eat food and beverages (such as a burger, a cup of coffee, or anything you consume on-site). The exemption is for sealed, packaged goods that will be exported from Japan. Minimum purchase amounts may apply per store.
Visitor Reviews
Sawayaka was the highlight of our whole Japan trip. The Genkotsu Hamburg is unlike anything I've had before — the staff cut it tableside and the steam rises up and the whole table goes quiet. We got there when the outlet opened, grabbed a ticket immediately, and had a table by 11:30. The wait was totally worth it.
We didn't realize Pierre Marcolini sold chocolates at outlet prices — we had only seen the brand in Tokyo department stores. The Baked Chocolat is Gotemba-exclusive and I bought four boxes to bring home as gifts. The café inside serves an incredible parfait too. Easily one of the best surprises of the trip.
Having Ladurée macarons at a table overlooking Mt. Fuji felt almost surreal. The quality was exactly what you'd expect from Paris. I also tried the green tea from San Grams — the barista brewed it fresh with a kyusu pot, which is something you don't see often. HILL SIDE alone justifies the trip from Tokyo.
The food court (Food Bazaar) was a lifesaver — the kids wanted different things and we all sat together. Later my husband and I had sushi at Numazu Uogashi while the grandparents watched the kids. I also bought a box of Ladurée macarons as a souvenir. Great variety across the three zones.
The Idebok milk soft-serve is always my first stop. It tastes like fresh milk — not artificially sweet, not heavy. I come to Gotemba Outlet several times a year and this one doesn't change. Also had the poke bowl at Pacific Cafe this time. The bonito quality is exceptional.
We went straight to Sawayaka at noon and the wait was over 2 hours. Didn't realize we needed to grab a ticket the moment the outlet opens. By the time we got a table it was already 2:30 PM and we had very little time to shop afterward.
💡 Sawayaka tip: Grab your numbered ticket as soon as the outlet gates open (10:00 AM). Weekend waits can exceed 90 minutes by mid-morning. Use the wait time for shopping — the system sends you a notification when your table is nearly ready. The Sawayaka app also lets you check the queue status in advance.
Lunch on a Saturday was chaotic. Nearly every sit-down restaurant had a line, and the Food Bazaar seating was almost full by 12:30. We eventually found seats but spent more time looking for a table than eating.
💡 Avoid the peak lunch rush: Aim to eat before 11:30 AM or after 2:00 PM. Most restaurants have comfortable capacity outside those windows. Weekdays are significantly quieter across the board — if you can time your visit for a Tuesday or Wednesday, the difference is dramatic.
Frequently Asked Questions
■ FREQUENTLY ASKED QUESTIONS
HILL SIDE has the most, with 17 dining options including the Itadaki Terrace food stalls. It also has the best Mt. Fuji views and the widest range of cuisine styles — from French pastries to Japanese soba. If you only have time to eat in one zone, HILL SIDE is the one.
Mikuriya Soba is the traditional local noodle dish tied to Gotemba city, served at Fujiyama Saryou. Beyond that, Shizuoka's greatest hits — Fujinomiya Yakisoba and Hamamatsu Gyoza — are available at the Shizuoka Gotouchi Gourmet Express stall. Sawayaka's charcoal-grilled hamburg is technically a Shizuoka-wide specialty, but the Gotemba Outlet branch is one of the most popular locations.
Outside food and drinks are generally not permitted inside the Food Bazaar food court. You can only consume items purchased from the stalls inside. However, drinks from the outlet's takeout kiosks can be enjoyed at the shared outdoor terrace seating areas adjacent to the food court.
Most restaurants at Gotemba Outlet do not accept advance reservations — you join the queue or take a numbered ticket on the day. Sawayaka uses a ticketing app that lets you check wait times before arriving, and issues tickets starting from when the outlet opens. Always check each restaurant's official website before your visit to confirm their current booking policy.
Yes. Shake Shack's terrace seats (42 seats) are pet-friendly and include kids' chairs. Outdoor terrace areas near kiosks are generally accessible with leashed pets. Indoor dining rooms are typically pets-not-admitted. Confirm with each restaurant at the time of visit, as policies may change seasonally.
Summary: Planning Your Dining Day at Gotemba Outlet
Gotemba Premium Outlets isn't just a shopping destination. The 44 dining spots across three zones give you real flexibility — whether you want a quick kiosk stop or a two-hour sit-down meal with Mt. Fuji in the background.
- EAST ZONE is best for casual drinks and kiosk snacks between stores — Starbucks, Gong Cha, and Lemonade by Lemonica are all easy walk-and-drink options
- WEST ZONE has personality: Shake Shack for burgers, Fauchon for Parisian brunch vibes, Idebok for farm-fresh soft serve
- HILL SIDE is the destination dining zone — 17 restaurants, Mt. Fuji views from most tables, and the widest range of cuisine from ramen to macarons
- Sawayaka is worth the wait — get a numbered ticket the moment you arrive and shop while the clock runs
- Pierre Marcolini and Ladurée are legitimate food souvenirs — both sell at prices well below Tokyo department stores
- For packaged food purchases (boxed chocolates, sealed teas), show your passport for the 10% tax-free discount
- Avoid the 12:00–14:00 lunch peak on weekends — eat before 11:30 or after 2:00 PM for a much calmer experience
More guides to help you plan

A deep dive into the 8 stalls inside the Food Bazaar — what each serves, what to order, and how to navigate the seating during busy periods.

Zone maps, ATMs, coin lockers, restrooms, and everything else you need to know before your first (or tenth) visit.

Planning what to buy before you arrive saves you hours on the day. This guide covers all 300 stores by category with photos.

When are the major sales? What discounts are realistic? This guide answers both, with photos of past sale events.

Which lot to use, how to avoid the weekend traffic backup, and where the hidden time-savers are. Everything you need if you're driving.
Tap a category to see its guides.
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