Heading to Gotemba Premium Outlets with a heavy bag? That's one shopping trip you don't want to do the hard way. The outlet complex is massive — over 300 stores spread across three zones — and lugging around a suitcase or overstuffed backpack for six hours is no fun at all.
The good news: Gotemba Outlet has coin lockers in three locations across the complex, with more than 139 lockers in total. Whether you came by bus, train, or car — and whether your bag is a small daypack or a 10-day suitcase — there's a size that fits. Drop your stuff, go hands-free, and actually enjoy your day.
WEST ZONE coin lockers — 104 units ranging from extra-large (for full-size suitcases) down to small.
In this guide, I'll walk you through every coin locker location at Gotemba Outlet — with exact landmarks, size charts, prices, and the kinds of tips that save you time on the day. I'll also cover the delivery service, what to do if WEST ZONE is full, and a quick note on coin lockers at Gotemba Station for those coming by train.
Gotemba Outlet Coin Lockers: Quick Overview
- WEST ZONE — 104 lockers near the bus stop. All sizes available. ¥1,000 bills accepted directly.
- EAST ZONE — Only 6 medium lockers, near P7 parking lot. Fills up fast.
- HILL SIDE — 29 lockers behind the Seiko store. All sizes, usually quieter.
- Extra-large lockers (113.5 cm tall) fit full-size rolling suitcases
- Lockers open at 9:00 AM — one hour before the stores open
All lockers are paid. There is no free baggage storage service at the outlet.
Locker Locations at a Glance
The three coin locker spots on the outlet map. WEST ZONE has the most by far.
Use the table below to jump straight to the zone you need.
| # | Zone | Units | Sizes | Price | Landmark |
|---|---|---|---|---|---|
| ① | WEST ZONE | 104 | XL · L · M · S | ¥300–700 | Near bus stop, GAP & 7-Eleven |
| ② | EAST ZONE | 6 | M only | ¥400 | Between Swarovski & Etro, near P7 |
| ③ | HILL SIDE | 29 | XL · L · M · S | ¥300–700 | Behind Seiko, near Hillside Bridge |
Coin Lockers by Zone: Detailed Guide
① WEST ZONE — The Main Locker Hub (104 Units)
🚌 Near Bus Stop
WEST ZONE is where most visitors should head first. Use the GAP store entrance as your landmark — turn right and you'll see a 7-Eleven, and the lockers are just behind it. Hard to miss once you know what you're looking for.
Since this zone is right next to the main bus stop, it's the obvious first stop if you arrived by bus from Shinjuku, Tokyo Station, or Gotemba Station.
Extra-large and large lockers are at the front; medium and small are toward the back.
One big practical win here: the machines accept ¥1,000 bills directly, so you don't need to hunt for coins or find a change machine. With 104 units to choose from, availability is rarely a problem even on busy weekends.
| Size | Height | Width | Depth | Units | Price |
|---|---|---|---|---|---|
| Extra Large ① | 113.5 cm | 35.5 cm | 64.5 cm | 5 | ¥700 |
| Extra Large ② | 80.1 cm | 39.6 cm | 61 cm | 28 | ¥600 |
| Large ① | 84.3 cm | 35.5 cm | 64.5 cm | 8 | ¥500 |
| Large ② | 78.2 cm | 35.9 cm | 49 cm | 28 | ¥500 |
| Medium | 55 cm | 35.5 cm | 64.5 cm | 5 | ¥400 |
| Small | 29.7 cm | 35.9 cm | 43 cm | 30 | ¥300 |
104 units total. Extra Large ① (113.5 cm tall) fits full-size rolling suitcases.
The five tallest units on the left are the extra-large lockers at 113.5 cm. A 10-day rolling suitcase fits with room to spare.
A standard backpack in a large locker (¥600) — plenty of room. Size up if you have bulky shopping bags.
② EAST ZONE — Small Bank, Convenient for Drivers (6 Units)
🚗 Parking Lot Access
The EAST ZONE lockers are the closest to P7 parking, which is why a lot of drivers end up here first. Find the passage between Swarovski and Etro — the lockers are right there.
The catch: there are only 6 lockers, all medium-sized. On busy days, they fill up within an hour of opening. If you arrive to find them all taken, don't stress — head to WEST ZONE or HILL SIDE instead.
The passage between Swarovski and Etro is your landmark for the EAST ZONE lockers.
| Size | Height | Width | Depth | Units | Price |
|---|---|---|---|---|---|
| Medium | 53 cm | 35.5 cm | 43 cm | 6 | ¥400 |
Medium only — fits a tote bag or small daypack. Large bags won't fit here.
③ HILL SIDE — The Hidden Gem (29 Units)
🏔️ Less Crowded
Tucked away behind the Seiko store, near Hillside Bridge, these 29 lockers are easily overlooked — which is exactly what makes them great. When WEST ZONE hits capacity during Golden Week or year-end sales, HILL SIDE almost always has space.
All sizes are available here, including extra-large for bigger luggage. Worth bookmarking as your backup plan.
The HILL SIDE lockers behind Seiko. 29 units, all sizes, and usually a few open even on crowded days.
| Size | Height | Width | Depth | Units | Price |
|---|---|---|---|---|---|
| Extra Large | 101.9 cm | 35.5 cm | 64.5 cm | 1 | ¥700 |
| Large | 84.3 cm | 35.5 cm | 64.5 cm | 11 | ¥500 |
| Medium | 49.2 cm | 35.5 cm | 64.5 cm | 7 | ¥400 |
| Small | 31.6 cm | 35.5 cm | 64.5 cm | 11 | ¥300 |
29 units total. All sizes. WEST ZONE full? This is your move.
Zone Comparison: Which Locker Should You Use?
| Zone | Units | Sizes | Landmark | Price |
|---|---|---|---|---|
| WEST ZONE | 104 | XL · L · M · S | Near bus stop, GAP & 7-Eleven. ¥1,000 bills OK. | ¥300–700 |
| EAST ZONE | 6 | M only | Between Swarovski & Etro. Closest to P7 parking. | ¥400 |
| HILL SIDE | 29 | XL · L · M · S | Behind Seiko, near Hillside Bridge. Often has space. | ¥300–700 |
Numbers and prices based on on-site research. Confirm with the Information Center on the day for the latest details.
Came by bus? → WEST ZONE, no question. Drove and parked at P7? → Try EAST ZONE first, but have HILL SIDE as your backup. WEST ZONE full during a busy holiday? → HILL SIDE is your best move.
Check the full floor map and facility guide ›
Baggage Delivery Service: Ship Your Purchases Home
📦 Hands-Free Option
One of my favorite things about Gotemba Outlet: you can ship your purchases directly to your hotel or home address using Yamato Transport (Kuroneko Yamato). Bought three bags and a coat? No problem — box it up and pick it up when you're back. This is especially handy for international visitors staying in Tokyo.
■ How It Works
- Where to arrange it: The Information Center in each zone or a temporary service counter
- Carrier: Yamato Transport (Kuroneko Yamato) and others
- Cost: Varies by package size and destination — ask at the counter for a quote
- Destinations: Hotels in Japan, home addresses, airports (some restrictions may apply)
■ Note on Baggage Storage
There's no dedicated luggage check-in counter (cloak room) at the outlet. Coin lockers are the main storage option on-site. The extra-large lockers in WEST ZONE (¥700, 113.5 cm tall) handle most full-size rolling suitcases. For anything bigger, the delivery service is your best bet.
Visitor Reviews
Came by highway bus from Shinjuku and found the WEST ZONE lockers within two minutes of arriving — they're right by the bus stop entrance. The machines take ¥1,000 bills directly, which I wasn't expecting. No coin scramble, no ATM detour. That detail alone made my morning.
We arrived with a large rolling suitcase and it fit perfectly in the extra-large locker at ¥700. Shopping hands-free for six hours was genuinely game-changing. We also used the Yamato delivery service to ship the clothes we bought — everything arrived at home two days later.
I've been coming here for years and I always go straight to HILL SIDE now. Most people don't even know it exists, so even on packed weekends I almost always find an open locker. The Seiko store is easy to spot — the lockers are right behind it.
104 lockers at WEST ZONE sounds like a lot, but we got there around 10:30 on a holiday weekend and they were getting full fast. We managed to snag a large one. Tip: get there right when they open at 9:00 AM if you're visiting on a busy day.
The EAST ZONE lockers were completely full both times I walked past. Six units is just way too few for how busy that area gets. I ended up walking all the way to WEST ZONE anyway.
→ EAST ZONE has only 6 lockers and fills up quickly on weekends and holidays. Use it as a first-choice only if you're parking at P7 — and always have WEST ZONE or HILL SIDE as your fallback.
We opened our locker mid-day to grab something and then closed it again — and got charged a second time. We didn't realize reopening costs the full price again. Would have been nice to know that upfront.
→ Once you open a locker, reopening costs the same fee again. Before you lock up, make sure you have everything you won't need for the next few hours — wallet, phone charger, snacks, whatever. It saves money and hassle.
Frequently Asked Questions
Does Gotemba Outlet have coin lockers?
Yes — 139+ lockers across three zones. WEST ZONE (104 units), EAST ZONE (6 units), and HILL SIDE (29 units). All sizes are available in WEST and HILL SIDE; EAST ZONE has medium only. Prices run from ¥300 (small) to ¥700 (extra-large).
How much do the coin lockers cost at Gotemba Outlet?
¥300 for small, ¥400 for medium, ¥500 for large, and ¥600–¥700 for extra-large. The ¥700 extra-large locker (113.5 cm tall) is big enough for most full-size rolling suitcases. WEST ZONE machines accept ¥1,000 bills directly.
How long can I leave my luggage in a coin locker in Japan?
At Gotemba Outlet, lockers are available from 9:00 AM until closing time on the same day. They aren't overnight lockers, so you'll need to retrieve your bags before the outlet closes. In Japan more broadly, station coin lockers (like those at Gotemba Station) often allow 24-hour use, but outlet lockers are typically day-use only.
Is there a free baggage storage option at Gotemba Outlet?
No — all lockers are paid, and there's no free cloak room or baggage check service. The coin lockers are the main option. If you've bought a lot, the Yamato delivery service lets you ship purchases directly home, which effectively solves the same problem.
What if all the coin lockers are full?
Check HILL SIDE first — it's often overlooked and usually has availability. If EAST ZONE is full (it goes quickly), head to WEST ZONE. If WEST ZONE is also at capacity during a major holiday, HILL SIDE behind Seiko is your best remaining option. Arriving right at 9:00 AM — before the stores open at 10:00 — is the surest way to get a locker on busy days.
Does reopening a locker cost extra?
Yes — once you open the locker, you'll be charged the same fee again to reuse it. Before locking up, think ahead about what you'll actually need during the day. Leave your shopping haul in the locker and carry just your wallet, phone, and essentials.
Are there coin lockers at Gotemba Station?
Yes, Gotemba Station has coin lockers. If you're taking the JR Gotemba Line and planning to transfer to the shuttle bus to the outlet, you could store heavy items at the station instead. Station lockers are generally available for up to 24 hours (with a fee for extended use), giving you more flexibility than the outlet's day-use lockers.
Where is the Information Center at Gotemba Outlet?
Each zone has its own Information Center — WEST ZONE, EAST ZONE, and HILL SIDE each have one. Staff can point you to available lockers, hand out floor maps, and help you arrange the delivery service. If you're lost or can't find a locker, that's your first stop.
Is it cheap to shop at Gotemba Premium Outlet?
Yes — that's the main reason people make the trip. Discounts typically run 30–70% off retail across hundreds of brands including Prada, Coach, Nike, and The North Face. Sale periods (summer and winter) push discounts even further. Coin lockers make the logistics easier, but the savings are the real draw.
Summary: Gotemba Outlet Coin Lockers
- 3 locker zones — WEST ZONE, EAST ZONE, and HILL SIDE (139+ units total)
- WEST ZONE has 104 lockers, all sizes — first choice for bus travelers
- EAST ZONE has only 6 medium lockers — fills fast, use as secondary option
- HILL SIDE has 29 lockers with all sizes and less competition
- Prices: ¥300 (small) to ¥700 (extra-large). XL fits full-size rolling suitcases.
- WEST ZONE machines accept ¥1,000 bills — no coins needed
- Lockers open at 9:00 AM, one hour before stores open
- Reopening a locker costs the same fee again — plan ahead
- Heavy buyers: use the Yamato delivery service to ship purchases home
- Gotemba Station also has coin lockers if you want to store items before the shuttle bus
Stash your bags, shop hands-free, and ship the overflow home. That's the formula for a great day at Gotemba Outlet.
Plan your visit with the full floor map ›
New to Gotemba Outlet? This guide covers every zone, key facilities (ATMs, restrooms, Wi-Fi), and the practical details that make your day run smoothly.
Driving to the outlet? Find out why P7 is the local favorite, how to avoid peak-hour gridlock, and where the lesser-known lots are.
Need cash before hitting the stores? Here's where all 8 ATMs are located across the outlet, with photos and notes on international card acceptance.
