Running low on cash mid-shopping spree? It happens to everyone at Gotemba Premium Outlets. The complex is massive — over 300 stores spread across three zones — and it's easy to lose track of where the ATMs are.
There are 6 ATMs across the outlet, with two machines in each zone: WEST, EAST, and HILL SIDE. On top of that, there are three currency exchange machines — a huge help if you're traveling with foreign currency and want to swap it for yen before you start shopping.
This guide covers every ATM location with photos, tells you which machine works best for foreign cards, and answers common questions about fees and withdrawal limits. Bookmark it before your visit and you'll never have to wander around looking for cash.
Gotemba Outlet ATM: Quick Overview
- 2 ATMs per zone — WEST, EAST, and HILL SIDE
- Seven Bank ATMs support foreign-issued cards (Visa, Mastercard, Amex) with English menus
- E-net ATMs work with most Japanese bank cards including Japan Post (ゆうちょ)
- Currency exchange kiosks in WEST, EAST, and HILL SIDE information centers
- Most stores accept IC cards, credit cards, and PayPay — but some food stalls are cash-only
ATM Locations Map & Quick Reference
▲ ATM locations across WEST, EAST, and HILL SIDE zones
| # | Zone | Landmark / Location | Network |
|---|---|---|---|
| ① | WEST ZONE | Corridor beside TAG HEUER, between P2 Parking and Kibou Bridge | E-net |
| ② | WEST ZONE | Inside 7-Eleven near the Bus Terminal | Seven Bank |
| ③ | EAST ZONE | Food Court (FOOD BAZAAR) entrance | Suruga Bank |
| ④ | EAST ZONE | Corridor behind Swarovski, near P7 Parking | Seven Bank |
| ⑤ | HILL SIDE | Passage behind SEIKO, near PLAYGROUND | Seven Bank |
| ⑥ | HILL SIDE | Itadaki Terrace 1F entrance | E-net |
Which ATM Should You Use? (By Card Type)
Not all ATMs here are created equal — especially if you're using a foreign card. Here's the breakdown.
Seven Bank ATM — Best for Foreign Cards (3 locations)
If you're visiting from overseas, Seven Bank is your best bet. These machines accept Visa, Mastercard, American Express, UnionPay, and most other foreign-issued debit and credit cards. The interface switches to English, Chinese, Korean, and other languages — making the whole process simple even if you don't read Japanese.
Locations: WEST ZONE 7-Eleven ② · EAST ZONE behind Swarovski ④ · HILL SIDE behind SEIKO ⑤
Seven Bank charges a flat fee of ¥110–¥220 per transaction. Your home bank may add its own international withdrawal fee on top of that. To minimize costs, withdraw a larger amount in one go rather than making several small transactions.
E-net ATM — Good for Japan Post & Regional Banks (2 locations)
E-net ATMs are connected to a wide network of Japanese banks — Japan Post (ゆうちょ), Mizuho, SMBC, MUFG, regional banks, and credit unions. Fee-free withdrawal is possible if your card's bank is a partner institution.
Foreign card compatibility is limited, so international visitors should head for Seven Bank instead.
Locations: WEST ZONE beside TAG HEUER ① · HILL SIDE Itadaki Terrace ⑥
Suruga Bank ATM — Local Shizuoka Banks (1 location)
Suruga Bank's machine sits right at the FOOD BAZAAR entrance in EAST ZONE. It's a convenient pit stop before or after lunch. Other bank cards can be used here too, though fees apply.
Shizuoka Bank and Suruga Bank cardholders may benefit from reduced fees. For everyone else, Seven Bank or E-net is the better option.
Location: EAST ZONE, FOOD BAZAAR entrance ③
ATM Locations: Detailed Directions with Photos
① WEST ZONE — Corridor beside TAG HEUER
▲ Use the TAG HEUER store as your landmark
Head to the passage between P2 Parking Lot and Kibou Bridge (希望の大橋). The E-net ATM is tucked into the corridor right beside the TAG HEUER store. It's easy to walk past if you're not looking for it — keep an eye out for the ATM signage on the wall.
② WEST ZONE — 7-Eleven near the Bus Terminal
▲ The 7-Eleven is directly to the right of GAP
This is the most tourist-friendly ATM in the outlet. The Seven Bank machine inside the 7-Eleven near the bus terminal accepts foreign cards and displays menus in multiple languages. It's also great for stocking up on drinks and snacks while you're at it. If you arrived by bus, this is one of the first places you'll pass — grab cash here before you start shopping.
③ EAST ZONE — FOOD BAZAAR Entrance
▲ Suruga Bank ATM is right at the FOOD BAZAAR entrance
The Suruga Bank ATM is positioned at the entrance to the FOOD BAZAAR food court in EAST ZONE. It's hard to miss — you'll walk right past it on the way in for lunch. If you're planning to pay cash at one of the 8 food stalls inside, this is a convenient place to top up.
④ EAST ZONE — Behind Swarovski, near P7 Parking
▲ The ATM is in the passage between Swarovski and Etro
This Seven Bank ATM is one of the harder ones to find. It's tucked into the corridor running between Swarovski and Etro, close to P7 Parking. If you're spending time in the luxury brand section of EAST ZONE, this is the nearest machine — just duck into that passage and you'll spot it. Worth knowing the location in advance so you're not wandering when you need cash fast.
⑤ HILL SIDE — Passage behind SEIKO
Head toward the PLAYGROUND area in HILL SIDE and you'll find a Seven Bank ATM in the passageway behind the SEIKO store. It's a quiet corner of the outlet, so there's rarely a line. Good option if you're in the HILL SIDE area with kids — handle the ATM while they're occupied at the playground.
⑥ HILL SIDE — Itadaki Terrace 1F
▲ Walk past Emmi on High Street and continue toward Itadaki Terrace
On the High Street side of HILL SIDE, walk past Emmi and you'll reach the Itadaki Terrace building. The E-net ATM is right at the 1F entrance. If you're planning to eat at one of the restaurants here — Sawayaka is a popular choice — this is a natural spot to grab cash beforehand.
Currency Exchange Machines (3 Locations)
If you're carrying foreign currency and want to convert it to yen before shopping, these three currency exchange kiosks have you covered. They're set up inside or near the information centers in each zone.
| Zone | Location |
|---|---|
| WEST ZONE | Inside the Information Center |
| HILL SIDE | Inside the Welcome Center |
| EAST ZONE | FOOD BAZAAR corridor, in front of Gotemba Tourism Info Office |
Currency exchange machines operate during outlet hours and are tied to the information centers' schedules. Get your exchange done early — if you wait until the end of the day, the kiosks may already be closed.
Common Questions About ATMs at Gotemba Outlet
Which ATM is best for foreigners in Japan?
Seven Bank ATMs are hands-down the best option for international visitors. They accept cards from over 100 countries — including Visa, Mastercard, American Express, UnionPay, and most debit cards. The screen switches to English, Chinese, Korean, Portuguese, and other languages automatically. At Gotemba Outlet, you'll find Seven Bank ATMs in the WEST ZONE 7-Eleven ②, EAST ZONE behind Swarovski ④, and HILL SIDE behind SEIKO ⑤.
Do 7-Eleven ATMs in Japan charge a fee?
Yes, a small fee applies. Seven Bank typically charges ¥110–¥220 per transaction depending on the time of day and your card type. Your home bank may also charge a separate international withdrawal fee — this varies by institution. The simplest way to minimize fees: withdraw a larger amount in one transaction rather than making multiple small withdrawals throughout the day.
How much can you withdraw from an ATM in Japan?
The standard per-transaction limit at Seven Bank is ¥100,000. Daily limits depend on your home bank's settings — many international banks cap overseas withdrawals at the equivalent of ¥50,000–¥200,000 per day. If you need a large amount of cash, check with your bank before your trip or use the currency exchange machines on-site.
Is it cheap to shop at Gotemba Premium Outlet?
It can be a great deal. The outlet carries items from over 300 brands at discounts that often hit 30–70% off retail price. Luxury brands like Coach, Kate Spade, and Ralph Lauren consistently offer solid markdowns, and during the major sales in January and summer, prices drop even further. For a full breakdown of what to expect, the sale guide article below is worth a read before your visit.
Visitor Reviews
Used the Seven Bank ATM in the 7-Eleven and it was completely painless. English menu, accepted my Visa debit card, and the fee was under ¥200. I wish I'd known about this before visiting other outlets in Japan where I couldn't find an international ATM easily.
We used the currency exchange machine at the WEST ZONE Information Center to convert USD to yen. The rate wasn't amazing, but it was convenient and we didn't have to worry about cash for the rest of the day. The staff at the info center were super helpful too.
The Seven Bank ATM interface supported Korean, which made everything easy. I found three Seven Bank machines across the outlet, so I was never too far from one. Cash was mainly needed for the food stalls — most brand stores took cards.
The ATM near Itadaki Terrace in HILL SIDE was great — quiet, no queue, and right before the restaurant area where we had lunch. The food at Itadaki Terrace requires cash for some counters, so it was perfectly timed.
The ATM behind Swarovski in EAST ZONE is genuinely difficult to spot. I've been to Gotemba four times and didn't know it existed until my third visit. The signage isn't great. If you're in that area and need cash, check the corridor between Swarovski and Etro — it's in there.
■ Tip: Screenshot the location map in this article before you go. Signal can be spotty in some parts of the outlet, and having a saved image means you can find the ATM even offline.
Spent most of my time in the golf section on the EAST side. The nearest ATM was the one behind Swarovski — manageable once you know it's there, but a bit of a detour from the golf shops. Would be nice if there were an ATM closer to the EAST ZONE golf area.
■ Workaround: If you're spending time in the golf zone, top up cash at the FOOD BAZAAR entrance ATM (③) first — it's right there as you walk into EAST ZONE from the main path.
Summary: ATM Tips for Your Gotemba Outlet Visit
- 6 ATMs total — 2 in each zone (WEST, EAST, HILL SIDE)
- Foreign cards? Use Seven Bank ATM — three locations, multilingual menus
- Seven Bank fee: ¥110–¥220 per withdrawal; withdraw larger amounts to save
- E-net ATMs: best for Japan Post, Mizuho, SMBC, and regional bank cards
- Currency exchange machines in all three zone info centers — do it early
- Most brand stores accept cards; food stalls and some small shops are cash-only
- The easiest ATM to find: 7-Eleven in WEST ZONE near the bus terminal
One last thing — the outlet is huge and can get crowded on weekends. Getting cash sorted early (right when you arrive) means you can focus on shopping, not logistics.
📍 Check the official floor map for the latest facility locations
Related Articles
ATM locations, restrooms, coin lockers, information centers — this guide maps out every facility you'll need for a smooth visit.
Wondering how cheap Gotemba really gets? Here's the full breakdown of sale dates, discount tiers, and the best timing for your visit.
Driving in? This guide covers which lot to use, how to beat the traffic, and the routes that actually work on busy weekends.
